Cleaning rates are determined by the layout, the size of the space (square footage), number of bathrooms, floors, windows, bedrooms etc.
It depends on the cleaning category required. We offer light cleaning, Bath and Kitchen Only packages, top-to-bottom cleaning and time restricted packages.
The normal activity that took place within the space, such as the number of adults, number of children, pets and how long the space was occupied.
All of our house cleaning services are billed hourly. Our packaged start at 2 hours up to 8 hours. Our cleaners are instructed to begin with bathrooms and kitchens first and or any other area or item you prioritize. Our 2-hour minimum is more for maintained homes and apartments. We RECOMMEND more time for a Move Out/Move In cleaning services. Once the maximum hours you have chosen have been reached, the cleaners are obligated to stop even if the entire cleaning checklist has not been completed.
IF YOU'RE A PET OWNER-- we require a minimum of 3 hours with 2 cleaners.
OVE OUT/IN CLEANING for larger homes almost, always require more cleaning time, especially if its a deep clean. We RECOMMEND a minimum of 3.5 hours/3 cleaners for MOVE OUT CLEANING for larger homes that have 2.5+ bathrooms.
Since our move out/move in cleaning rates are charged by the hour we can not refund nor return to finish any areas that were not completed within the paid timeframe. We can only guarantee that our cleaners will work as fast as possible while still providing quality service for the specified amount of time quoted above. It's best to pay for more time than needed just to make sure everything is address; we'll gladly refund any portions back if it takes less time to complete. We log the time spent in your home, starting from when we arrive at your doorstep until we have said our goodbye.
A thorough move out/move in cleaning can be time-consuming. Our cleaning specialists ARE NOT SPEED CLEANERS were detailed cleaners and it takes time to thoroughly detail clean a resident. We DO NOT guarantee that all items on your priority list will be completed, so it's very important that you list your priority items in order and be precise
All Commerical Cleaning is FLAT RATE, please fill out our property detail form for a quote.
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Guaranteed100% satisfaction guarantee----If you book our RECOMMENDED HOURS and are not satisfied---call our office within 24 hours and we'll send 2 cleaners back for 1 FREE HOUR of service. Our absolute goal is to make sure all of our customers are happy. If you're a RECURRING, OCCUPIED HOUSE CLEANING CUSTOMER and we missed something during your cleaning visit, please send us an email and we’ll make sure to include it with your visit. In the unlikely event that you experience a less than satisfactory job, we do not give refunds or price reductions as our service is priced hourly.
If you think your cleaners deserve a high-rating and would like to provide a tip. A great way to show the team your appreciation is with gratuity. The amount of gratuity is split equally among the members of the team. You may leave a cash gratuity for the team (preferred method) or add the gratuity to your payment by specifying the amount on the check. You can also write a positive service review on Google+, Yelp or our BBB account.
Question and answer interviews coming soon!
We're currently looking for current or former RHR Cleaning customers to participant with our new video interviewing. You will be paid for your time and your picture will be posted online as well as on our website. Contact us for more details.
PAYABLE BY PAPER OR ELECTRONIC CHECK
ONE TIME and MOVE OUT service: The check has to clear before service is commenced. RECURRING OCCUPIED service: Check is acceptable once on site.
PAYABLE with ------- Cash App, Square, Inc AND Chime--
Our Payment $CashTag FOR BOTH CASH APP AND CHIME ARE: $RHRCleaningServices and the phone number is 614-285-6854.
PAYABLE BY CREDIT CARD --
The credit card has to process before the cleaners arrive for service. (to make sure our payment processor holding process has cleared). Pay directly from our website using any major credit card; all credit card payers will receive a payment confirmation receipt through email.
ONE TIME AND MOVE OUT SERVICES - The payment is due at least 2 HOURS BEFORE THE CLEANERS ARE SCHEDULED TO ARRIVE;
IF PAYMENT IS NOT MADE, YOUR SERVICE WILL BE AUTOMATICALLY CANCELLED; unless it's a credit approved commercial account.
COMMERCIAL ACCOUNTS - Payments are Net billable.
We are committed to exceeding your expectations, give us a try! For more information on our customized office cleaning or move in or out service, request an estimate or feel free to call us at 614.775.6489.
Our cleaning area of expertise is move out/in cleaning and we have over 17 years of experience under our belt; we know deep cleaning.
We consider our move out cleaners to be the best in Central Ohio, thanks to our people, our commitment, and our high cleaning standards.
We’ve been in business since 1999 and our cleaners are paid top‐notch so they take their job very serious.
Our cleaners are available Monday through Saturday and we never charge extra for cleaning on a Saturday.
A lot of things our competition charge extra for are included in our standard cleaning checklist. We don’t nickel and dime you for things that should already be included – such as cleaning the inside of the ovens and refrigerators, cleaning and wiping windows and window sills.
We bring the cleaning supplies and equipment; we use quality, brand cleaning products to get the job done.
JOIN our Birthday Club and get an exclusive offer the month of your special day!
Birthday Sign UPImmediate gratification - Walk in and a house is dirty. Walk out and it's sparkling clean. That's a good feeling.
Meeting the customer's needs - We receive satisfaction knowing the customer is happy.
Importance - Cleanliness is next to Godliness and that's important to us.
Convenience - we clean based on your schedule.
Meeting new people - we love starting new relationships.
Variety - No two days are ever the same.
Pride - We take pride in providing excellent services.
Give a wonderful gift to show you care. Instant and convenient 24/7 gift giving. Our Gift cards are delivered via email instantly! The gift of cleaning is perfect for anybody with little or no time for housework...College students, New Mothers, Grandparents, Sick Family Members, Entrepreneurs, Anniversaries, Retirement, a New Job, a Birthday, a Christmas Gift, a Housewarming Gift, Get Well Soon, Mother’s Day, Valentine's Day, a Wedding, or Just Because.
Use our cleaning gift cards for any house cleaning service; occupied house cleaning (maid service), move-in/move-out out cleaning, seasonal cleaning and event cleaning.
Preset Amount 1 - $200.81 - 2 hours w/ 2 cleaners
Preset Amount 2 - $283.19 - 3 hours w/ 2 cleaners
Preset Amount 3 - $365.57 - 4 hours w/ 2 cleaners
Preset Amount 4 - $447.95 - 5 hours w/ 2 cleaners
OR CHOOSE A CUSTOM AMOUNT IF NEEDED
Purchase E Gift Card Now
We love our fur babies, but ALL PETS, FRIENDLY OR AGGRESSIVE, need to be secured away from the area that is to be serviced, to ensure that all goes smoothly while your cleaners are onsite; especially if your pet is aggressive or uncomfortable with strangers. We understand your pets are apart of your family and you love them dearly but to make our cleaners more comfortable, please find a temporary place to put them. OUR TEAMS ARE INSTRUCTED NOT TO ENTER A LOCATION, if your pets are NOT in a secured place, and or if they believe an animal is a threat or barking. WE CANNOT ENTER YOUR HOME IF NO ONE IS PRESENT AND OR IF dogs are loose. If your pets are not put away we may not be able to provide service, and you may be charged a late cancellation fee. We appreciate your understanding concerning our pet owner policy.
CAT LITTER: Unfortunately, we CANNOT USE OUR VACUUMS to vacuum up spilled cat litter, it’s too hard on our vacuums and causes damages.
