At RHR Cleaning Services we pride ourselves with our commitment to provide customer satisfaction and quality cleaning. Our number #1 priority and commitment is to continuously improve of our operations through ongoing industry education and trade association memberships. We're a small, hands-on, family owned, operation serving Central Ohio since 1999.
Our cleaning specialists partake in continuous onsite and online education and training in new products, methods, techniques and safety procedures; this is how we continue to be the preferred cleaning service for Central Ohio.
Most of the changes at RHR Cleaning Services are driven from the bottom up: from the people that are on the front lines that are closest to the customers.
As RHR Cleaning Services continues to grow, our core value will remain the heart of what we do and who we are: Deliver WOW through our exceptional service - With Quality and Affordable Rates.
Rochelle has been with RHR since 1999; her job is to ensure all customers are 100% satisfied with all our services and that all projects are completed successfully.
Freda has been with RHR since day 1. She was quickly promoted to supervisor as her cleaning skills and people personality are extraordinary. Freda always seems to go above and beyond the cleaning call of duty.
Anna is the newest member to join the dirt busting team. She brings leadership experience and a vibrant personality and "can do" attitude. Anna takes great pleasure in making our customers happy. We're happy to have you Anna!
Angie has been with RHR since day 1; Angie has mastered the art of cleaning a kitchen. She uses her skills quite well. She loves her job and will make sure your project is handled with the RHR care.
Whitney has recently rejoined our team - Whitney takes great pride in providing quality service. Thank you Whitney, we appreciate all you do!
Jean joined RHR in 2014. A dirty bathroom can't stand a chance when Jean's on the scene. She's the bathroom buster uppper! Jean is also a trainer and takes great pride in doing an excellent job and were so thankful to have her.
Ashleigh is a natural born cleaner who enjoys cleaning. She's very thorough with her bathrooms as well as other areas in the house.
Dondra is a bathroom dirt buster!. She takes great pride in doing a great job. Thanks Dondra for all your hard work.
Dionne has been with us since September 2016. Dionne is very dependable and a great worker. Thanks Dionne for all that you do!
Michael is our dynamic duo - he's our onsite estimator and the commercial account leader. Thanks Michael.
Scheduling Coordinator/Backup Cleaning Specialist
Dreama helps us coordinator our day-to-day duties; she keeps us organized and on schedule. We are so glad to have you Dreama.
Commercial Cleaning Specialist
Jeffery has a magnetic personality - Thanks Jeffery for all your hard work and dedication.
Carpet & Flooring Specialist
Raymond has been cleaning carpets & commercial floors since the 1980's. Raymond is our carpet & floor cleaning master. He knows floors and carpet!
Carpet & Flooring Specialist
Ron has been with us since 2015 and he does his job with great pleasure and professionalism.
Thanks Raymond & Ron, for always working so hard, you're appreciated!
Our Mission to serve
We are committed to exceeding your expectations. Our goal is to provide unsurpassed services. We will customize a service to fit your needs and budget. From daily maintenance to unexpected situations, we are always prepared. Our attention to detail and competitive pricing make us the service company of choice.
Our Vision while serving
The vision for RHR Cleaning Services is to provide long and short-term services in Central Ohio. We're proud of our community commitment to providing affordable and customized services.
Ready to Schedule a Cleaning Appoint?
Fill out the online service request form.
If you agree to the quote a SERVICE DATE and ARRIVAL TIME would be arranged. To confirm your appointment, email us the EMAIL SCHEDULING ACCEPTANCE CLAUSE.
A SERVICE DATE and ARRIVAL TIME will be agreed upon and YOU MUST email us back the SCHEDULING ACCEPTANCE CLAUSE.
We will email you a SCHEDULING CONFIRMATION. Please check your spam folder if you do not receive the QUOTE/SERVICE AUTHORIZATION or the SCHEDULING CONFIRMATION.
How many cleaners will handle my project?
Regular cleaning consist of two team members; heavy and super cleans can include up to five cleaners.
How will your cleaners have access to enter?
You could leave the door unlocked. Put a key under a mat. We can meet you at the destination. We can enter using a lockbox or use a garage door code, the choice is yours.
Which areas do you currently service?
Columbus, Ohio and the surrounding areas. We will travel up to 1 hour out.
What if I need to cancel my service?
If you need to cancel service or skip a cleaning day, a 48-hour notice is required before your scheduled service date. The sooner we know the better. Your notice will allow us to reassign our cleaners to other appointments. All cancellations without a 48 hour notice or if we arrive and can not get inside to clean, you will be charged $70. - This payment is due in full before we will reschedule another service date. All cancellations must be made with the office by email or phone – please do not give the message to your cleaner. Please consider our scheduling/preparations and that we are reserving a time slot to serve you.
What should I do with my pets during the house cleaning?
If you have pets, they must be secured at all times. Our teams are instructed not to enter a house if they believe an animal is a threat. Restrain or move an aggressive or barking dog. If your pet is aggressive or uncomfortable with strangers, please restrain her/him before our cleaner arrive. Otherwise we may not be able to provide service, and you may be charged a late cancellation fee.
Do I need to stay while the cleaning is being done?
Feel free to stay or run errands while the cleaning is being done; although we do ask that you return at least 10 minutes before the time is due to expire - so a house walk through can be completed while the cleaners are still onsite.
How does your hourly service work?
All of our house cleaning services are billed hourly. Our packaged start at 2 hours up to 8 hours. Our cleaners are instructed to begin with bathrooms and kitchens first and or any other area or item you prioritize. Our 2-hour minimum is more for maintained homes and apartments. We RECOMMEND more time for a Move Out/Move In cleaning services.
IF YOU'RE A PET OWNER-- we require a minimum of 3 hours with 2 cleaners.
MOVE OUT/IN CLEANING for larger homes almost, always require more cleaning time, especially if its a deep clean. We RECOMMEND a minimum of 3.5 hours/3 cleaners for MOVE OUT CLEANING for larger homes that have 2.5+ bathrooms. Once the maximum hours you have chosen have been reached, the cleaners are obligated to stop even if the entire cleaning checklist has not been completed. Our cleaners take GREAT PRIDE in providing QUALITY cleaning service-----when you accept our bid WITH THE RECOMMENDED AMOUNT OF CLEANING TIME---you can't go wrong and you will be a happy customer!
A thorough MOVE OUT/MOVE IN cleaning can be time-consuming. Our cleaning specialists ARE NOT SPEED CLEANERS we are detailed cleaners and it takes time to thoroughly detail clean a resident. We DO NOT guarantee that all items on your priority list will be completed, so it's very important that you list your priority items in order and be precise.
Since our move out/move in cleaning rates are charged by the hour we cannot refund nor return to finish any areas that were not completed within the paid timeframe. We can only guarantee that our cleaners will work as fast as possible while still providing quality service for the specified amount of time quoted above. It's best to pay for more time than needed just to make sure everything is address; we'll gladly refund any portions back if it takes less time to complete. We log the time spent in your home, starting from when we arrive at your doorstep until we have said our goodbye.